Online Banking

How do I reset my password?
Select the “forgot password” link below the login area on the website or app  Enter your contact information and follow the steps to set up a new passwo...
Wed, 14 Jul, 2021 at 9:52 AM
I forgot my username or password.
Select the “forgot login” link below the login area on the website or app.  Enter your contact information. Follow the steps to be reminded of your use...
Wed, 14 Jul, 2021 at 9:52 AM
How do I change my username?
In online banking, go to “My Settings” on the upper right-hand corner    In the app, select “More” and then the setting option on the upper right corner....
Wed, 14 Jul, 2021 at 10:41 AM
How do I change my Email Address?
In online banking, go to “My Settings” on the upper right-hand corner  In the app, select “More” and then the setting option on the upper right corner. 
Wed, 14 Jul, 2021 at 10:41 AM
How can I transfer money to my other bank?
Once logged in click “move money.”  External transfers are a great way to move money between financial institutions. The steps with walk you through how...
Wed, 14 Jul, 2021 at 10:41 AM
Why can’t I see all my accounts in online banking?
Your accounts may be hidden. Go to settings in the upper right corner to check what accounts may be hidden from view.  If you have more than one account ...
Wed, 14 Jul, 2021 at 10:41 AM
Can I see copies of my checks?
Images can be accessed within online banking or the mobile app. 
Wed, 14 Jul, 2021 at 10:42 AM
How do I make a loan payment from a different bank?
There are several options for making a GRFCU loan payment from your other financial institution.   Set up an automatic ACH transfer, contact us at 320....
Wed, 14 Jul, 2021 at 10:43 AM
How do I register for eStatements?
Sign into your online banking   Select the “eStatements” tab across the top.   Follow the 3 steps to sign up for eStatements. 
Wed, 14 Jul, 2021 at 10:47 AM